This Privacy Policy explains how Wendy Marie Vergoz (Entreprise Individuelle, SIRET: 933 218 893 00016) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French law.
1. Who Is Responsible for Your Data?
Data controller: Wendy Marie Vergoz, Entreprise Individuelle
Address: 3 avenue Jules Isaac, 13100 Aix-en-Provence, France
Website: www.wendymarievergoz.com
2. What Data We Collect
When you book a session or contact us, we may collect:
- Your name and email address
- Payment information (processed securely by Stripe — we do not store card details)
- Written work you submit for coaching purposes
- Communication exchanged by email or through the website
- Booking and transaction records
We collect only the data necessary to provide and administer the services you have requested.
3. How We Use Your Data
Your data is used to:
- Process bookings and payments
- Deliver coaching services
- Issue invoices and maintain financial records as required by French law
- Communicate with you about your sessions
- Improve our services
We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties.
4. Legal Basis for Processing
We process your data on the following legal bases:
- Contract performance: to fulfil the coaching service you have booked.
- Legal obligation: to maintain financial and tax records as required under French law (including as an auto-entrepreneur).
- Legitimate interest: to communicate with you about services you have requested.
5. Third-Party Services
We use the following trusted third-party services which may process your data:
- Stripe (payment processing) — Stripe’s privacy policy applies to payment data: stripe.com/privacy
- Calendly (booking scheduling) — Calendly’s privacy policy applies: calendly.com/privacy
These services are GDPR-compliant and process data only as necessary to provide their functions.
6. Data Retention
We retain your personal data for as long as necessary to provide services and fulfil our legal obligations:
- Invoice and financial records: 10 years, as required by French law.
- Session notes and correspondence: up to 3 years after the end of our working relationship, unless you request earlier deletion.
- Submitted creative work: deleted or returned to you upon request after the coaching relationship ends.
7. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where not required for legal obligations)
- Object to or restrict processing of your data
- Request a copy of your data in a portable format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us via the website. We will respond within 30 days.
You also have the right to lodge a complaint with the French data protection authority: Commission Nationale de l’Informatique et des Libertés (CNIL) at www.cnil.fr.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Payments are processed through Stripe’s secure, encrypted infrastructure. We do not store payment card details.
9. Cookies
Our website may use essential cookies to ensure basic functionality. If analytical or marketing cookies are used, you will be informed and asked for consent. You can manage cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact
For any privacy-related questions or to exercise your rights, please contact us at: www.wendymarievergoz.com